Disclosure Documents

Policyholder Notices and Investment Updates.

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Policyholders Notices, Material Changes and Significant Event Notifications

April 2025

Important information

On 9 August 2021, Westpac announced it had agreed with TAL Dai-ichi Life Australia Pty Limited (TDA) to sell Westpac Life Insurance Services Limited (WLISL). The sale of WLISL to TDA was completed on 1 August 2022 and WLISL changed its name to TAL Life Insurance Services Limited (TLISL).

Effective 1 April 2025, all assets and liabilities referable to the life insurance business of TLISL was transferred to TAL Life Limited (TAL) a subsidiary of TDA (Transfer). Additionally, previously branded BT, Westpac and St.George policies were rebranded, and in turn the policy holders will receive all communications directly from TAL with TAL branding.

Read more about the Transfer.

September 2024

Alignment of TLISL & TAL Life Unit Pricing Processes

September 2022

TAL acquires Westpac Life and notifies policy holders of the change of company name to TAL Life Insurance Services Limited and changes to the management style of investment options offered through its unit linked investment products.

Significant Event Notice - WLISL Post Acquition Investment Products

October 2020

Removal of Grandfathered Commissions

TAL has historically made commission payments to financial advisers who originally recommended the product. By 31 December 2020 we are ceasing these payments in line with legislative changes and will instead pass the value back to policyholders in the form of a fee reduction. We have decided to pass this benefit to all policyholders regardless of whether you had an adviser.

We have also reviewed our investment costs and, in some instances we have been able to pass on additional cost reduction to some investment options as a result of this review.

Frequently Asked Questions

Which products are impacted?

These changes are occurring on investment products with an account balance (such as superannuation and investment policies). These changes do not impact any investment product which was already commission free.

When will this occur?

These changes are being applied progressively between 1 October and 31 December 2020.

Overall, policyholders will benefit from these changes; however, you should seek financial advice that will consider your individual and personal circumstances. No other fees or terms and conditions are changing; all changes are outlined in this notice.

This is being passed back to policyholders mostly via fee reductions or rebates. Some specific policy types may get the benefit via other methods.

Need help?

Phone our customer service team on 1300 209 088 Monday to Friday 8am to 7pm (AEST/AEDT).

June 2020

TAL notified Bank Bond Superannuation, Managed Investment Bond and Rollover Deferred Annuity policy holders of changes to the management style of Australian Shares and International Shares asset classes.

Significant Event Notice to TAL Bank Bond Superannuation, Managed Investment Bond and Rollover Deferred Annuity policy holders

These changes also applied to all TAL Life unit linked investment products see our Investment Philosophy for more information on TAL’s investment management partners and investment style.