Our Claims Team are there to support our customers and their loved ones when they need us most.

Explore our current job opportunities

Explore our current job opportunities

Careers Portal

Supporting our customers through the claims we pay is the most important thing we do. At TAL, we're committed to ensuring every customer understands and feels confident in how we will handle their claim.

Investing in you

We know that handling claims can be a challenging role, which is why we invest in our people and the tools they need.

Ongoing specialist training 

To support our customers, so we can provide a more tailored, compassionate approach.

Faster decisions and payments

For straightforward claims. This means we can work faster and smarter for customers. 

Investments in personalised recovery

Using our in-house Health Services Team and external partners to help support our customers' recovery.

Higher service standards

So that we frequently exceed the benchmarks set in the Life Insurance Code of Practice.

Work is a big part of life, and at TAL we work hard to make it one of the best parts. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers.

Check out our current vacancies or if you don’t currently see the right role for you right now, join our claims talent community to stay updated on news, events and new opportunities.

Join Our Claims Talent Community

Meet some of our claims consultants

Claims at TAL

Our claims philosophy

We want to help Australians keep living the life they love.

That’s why we’re committed to providing guidance and support to every customer, every step of the way.

Learn more
TAL nurtures your individual strengths and provides you with the training and experience to enable a nourishing career progression. TAL is fantastic at recognising individuals for their dedication and passion – always feeling valued. The culture is extremely positive and brings the teams together!
Team Manager, Direct Claims & 2018 Annual CEO Spirit Award Winner
Nerida Cook

Our recognition starts with people

See awards
  • FSC Life Insurance Award 2021 - Innovation in Retail Winner
  • 2020 Life Company of the Year Winner
  • Commonwealth Workplace Gender Equality Agency (WGEA) – Employer of Choice
  • 2020 Momentum Media Women in Finance Winner